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Frequently Asked Questions

Please check below (click on the plus) for important information about ordering. Have additional questions? Please contact us at sales@hosedirect.com or 419.255.4073 or toll free 1.800.261.4673. We want to make sure that you are 100% satisfied with your order.

FOB Point of Origin, PPD & Add, Minimum freight or delivery charge $7.50
Title to merchandise and any liability for damage, loss or delay becomes the responsibility of the purchaser once the merchandise is delivered to the carrier.

1% 10/Net 30 Days to established accounts. Visa, Master Card, Discover and American Express are welcome.

callout_payments

Please request credit application from Hose Sales Direct. Most accounts can be opened by telephone.
Prices stated in the catalog and in any quotation or offer to sell, written or verbal are in U.S. dollars. Prices are subject to change without notice unless indicated otherwise in written quotation. While every effort to be accurate was made in this catalog, Hose Sales Direct cannot be responsible for clerical or typographical errors in price tables.
Specifications and product descriptions in the catalog are for illustrative purposes only and do not imply the suitability of that product for any specific application. Please consult your engineering department before purchasing any product
All merchandise sold by Hose Sales Direct is sold without return privilege. Prior written authorization must be obtained before returning any merchandise for replacement or repair. There will be a 20% handling and restocking charge applied to items authorized for return. Specified cut or fabricated items are not returnable.
Claims for shortages, pricing errors or erroneous charges must be presented within ten (10) days of receipt of goods.
Hose Sales Direct (HSD, Inc.) does not warranty items sold to the purchaser for any specified period of time, but only to be free from defects in material and workmanship under normal use and in the application for which the product was designed. There are no warranties, expressed or implied of merchantability, fitness, or otherwise which extend beyond those stated in the sentence prior to this one. Any description of items in this catalog or other literature provided by Hose Sales Direct is for illustrative purposes only and shall not be deemed to create an express warranty that the goods shall conform to the sample or model.
Always provide Hose Sales Direct with complete product application information when specifying or ordering hose, fittings or assemblies or any other product so we may assist in supplying the appropriate goods